CPAs have unique needs in terms of Managed Service Providers, and PMCS has spent years working with local CPA firm Kelly and Small (K&S) to ensure that their needs are met. With staff numbers that fluctuate through the year, long-term storage obligations, and an overriding need for stability during the tax-time crunch, K&S and other CPAs need lightning-fast responses and a rock-solid backup plan.
PMCS had a back-up battery in stock to get us out of a very stressful situation. We were relieved that they had the staff and the equipment available at that moment. We were in the final hours of a tax deadline when the equipment failed, and PMCS responded promptly. The technician was awesome, he figured out the issue immediately upon arrival and was able to get us back online within a short window. When he was finished all the staff clapped! - Linda M. Devine, Executive Assistant at Kelly and Small.